Business Writing and Communication Skills

This two day course will help participants develop the skills necessary to communicate effectively. Participants will learn to say what they mean in a clear, concise style in written form. Through lecture, examples, and practice exercises, participants will gain confidence in their ability to plan and structure reports, letters, and memos. Correct formatting of various types of documents will be provided, as well as appropriate style strategies in professional written communication.

OUTCOMES

·  Communicates ideas and facts in writing in a clear and organised manner.

·   Adjusts style, length and level of written communication to fit the audience and the situation.

LEARNING OBJECTIVES

·    Apply techniques for documenting events to improve productivity.

·    Write clear and concise action -oriented letters, memos, and reports.

·     Apply grammatical rules to written communication.

·     Analyse miscommunication problems that occur in written communication

Contents

Introduction to business writing and communication skills


Learning to write


Why is business writing so important?   


Smart communication


Effective written communication


Purpose of writing


Context


The audience


The 5WH plan for writing


Words and language


The correct choice of vocabulary


Style


Sentences


Three basic types of sentences


Grammar basics


Punctuation


Paragraphs and topics


Arranging paragraphs in a logical order


Layout for readability


Visuals and graphics


Business letters


Writing emails


Handling your inbox


Memorandum (memo)


Writing Minutes


Reports


Policy documents and contracts


Editing and revision


Writer’s block and creativity


Reflection: the working place


Cost 

R2400 Early Bird Discount Cost R1936.00

This includes full course notes, tea/coffee and lunches on day one and two.To benefit from early bird discount of 20% you need to book and pay at least 7 days prior to the course.Also includes a FREE 30 Minute NLP Coaching Session to start you on the road to creating the life you want. 

We will be happy to receive your course reservation.

Click here to Book your seat